Synthesia Sessions is an interactive avatar platform from Synthesia, launched October 1, 2026, that turns one-way AI video into live, two-way conversations and roleplay sessions. Built on Synthesia's Express-2 engine, it lets organizations run realistic roleplay coaching and avatar-led interviews without a camera crew or a scripted clip.
Core Features
- Roleplay Sessions give learners a live avatar that pushes back and coaches in real time; Synthesia reports 78% returned for a second attempt and 83% improved their score.
- Survey Sessions replace static forms with conversational, adaptive interviews that end in sentiment reports.
- Enterprise-grade security: SOC 2 Type II, ISO 27001, 27701, 42001, GDPR compliance, and SSO.
- Delivered through the Learner Portal, direct share link, HTML embed, or SCORM package for LMS tools like KnowBe4, Docebo, and Moodle.
- Expert Sessions, a third mode, was announced as coming soon.
Use Cases
- Sales and customer-service training where reps rehearse difficult calls against a reacting avatar.
- Research and HR teams running interviews that adapt follow-ups to each answer.
- Compliance and safety education pushed through existing LMS workflows without extra production cost.
Pricing
Sessions is included in Synthesia plans: a free tier covers 3 survey responses, Starter and Creator run roughly $29 to $89 per month with limited sessions such as about 10 roleplays, and Enterprise is custom. A learner-seat add-on costs $25 per learner per month.
Our Take
Best for L&D teams already on Synthesia who want scored practice on top of video. Trade-off: it scores the conversation itself and does not yet tie roleplay to live CRM outcomes. Browse similar tools in our AI Video category.
